Refunds for returned orders are processed within 7-10 business days after the product is received at our facility. The refund will be credited to your original payment method within 10 business days after processing.
How long does it take to process a refund for a returned dispatched order?
Comments
2 comments
A friend recommend me vitalglp product ,
When I valid my payment of 39,€
There was 98 € which they charge on my credit card .. it’s been moreless 3 week I already send back the item and asked for my refund!!
I’m still waiting and repeatedly receiving mail that they will reply to me in 30 mins .. no show off
but nobody take personally the time to respond to you.
Very bad experience
I placed an order in August for 1 bottle. I was charged for 3. I was never asked if I wanted a package. Now I noticed another payment was made from my account a few days ago to this company. During the order placed in August I never agreed to save my credit card information or to enroll for a subscription. Now I asked for a refund, and the support person is telling me I have a subscription that renews every 3 months. I'm searching this website for how I can cancel a subscription, but there is nothing. Did we subscribe for life without even being asked if we wanted to? I already blocked my card for future payments, and I informed the bank and the police about this company committing fraud. I expect a refund for the last order that I didn't place, as I never agreed to a subscription. If I don't get it, I won't stop here. I'll make sure I report this company as fraudulent on every platform so people don't get scammed like me.
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